People First Benefits Support

Our Benefits Support service offers free, independent, and impartial support to people living in Carlisle and Eden.

We understand that the benefits system can be complicated, and people don’t always get the outcome they were hoping for. That’s why we have a highly trained and specialist team ready to help you.

We can support people with welfare benefits including:

  • Personal Independence Payment (PIP)
  • Disability Living Allowance (DLA)
  • Attendance Allowance
  • Carers Allowance
  • Universal Credit and Capability for Work Assessments

If the benefit you need support with is not listed, please get in touch because we may still be able to help.

You can call us on 01228 317010


What we do

We can support you with all aspects of claiming and maintaining benefits.

We can support you in a way that suits you best, this can be over the telephone, a video call or face to face.

Please note that face to face appointments will be limited depending on our capacity and Covid-19 restrictions.

How we can help

We can:

  • Provide you with information on benefits you may be entitled to
  • Help you to apply and complete your forms
  • Help you to explore your options and choices at every stage
  • Help you to appeal if your application is declined or you are refused the level of benefit you were expecting
How to get in touch

There are a number of ways you can access our support,

Email: benefits

Telephone: 01228 317010

We have a telephone voicemail service which operates 24/7. If you leave a message, we will call you back as soon as we can.