Salary: £14.24 per hour
Contract Type: Temporary

People First - Healthwatch Lancashire

Casual (zero hours) · £14.24/hr · 6% employer pension · Lancashire

We're looking for people with curiosity, empathy, and a genuine interest in local health and social care. Someone who loves getting out and about talking with people and hearing their stories. If that's you, we'd love to have you on board.

About us

We're part of People First, a values-led organisation rooted in the communities we serve. Healthwatch is the independent voice for patients and people using health and social care services. We listen and we push for change. Find out more: People First Healthwatch

The role

You'll support our engagement team on projects across the region. No two days are the same. Depending on need, you might be:

· Facilitating focus groups (in-person and online).

· Gathering personal stories and case studies.

· Attending health and wellbeing fairs and local events.

· Supporting Enter and View visits to NHS services and care homes.

· Helping with surveys, reports, and project admin.

· Logging your activity promptly and accurately.

· Working alongside volunteers and the wider team.

Who we’re looking for

We care more about who you are than what qualifications you hold. You’ll be a good fit if you’re:

· Based in Lancashire.

· A great listener: comfortable hearing people’s experiences.

· Reliable, organised, and happy working independently.

· Interested in health, social care, and community.

· Confident communicating with a wide range of people.

· Comfortable with MS Office (mainly Word and Excel).

· Able to maintain neutrality, confidentiality and handle sensitive information with care.

A full driving licence and access to a vehicle with business use insurance is needed for some projects. Mileage and expenses are reimbursed.

What you get

· £14.24 per hour.

· 6% employer pension contribution.

· Paid training including safeguarding.

· Real flexibility: work when it suits you.

· Meaningful work that makes a difference locally.

Our People First values

Everything we do is guided by respect, inclusion, and putting people at the centre. We’re proud to be a values-based organisation, and we look for those same values in everyone who works with us.

How to apply

This role is open to residents of Lancashire or South Cumbria.

Are you the kind of person we’re looking for? You don’t necessarily need to have done a job like this before. We’re more interested in who you are and the experience you can bring.

We’re always keen to hear from people who’d like to join our pool of sessional workers for projects across Lancashire and South Cumbria.

Send your CV and a short cover letter to: [email protected] Or post to: People First Conference Centre, Milbourne Street, Carlisle, CA2 5XB marked Confidential, for the attention of Barry Munro-Berry.

Want an informal chat first? Get in touch – we’re happy to talk. Email [email protected] or call 01524 239100.

This is an open, ongoing opportunity. We review applications on a rolling basis and will be in touch if a suitable opportunity comes up. As this is a sessional role, work is offered depending on what projects are happening and your availability.

A quick note on your data We’ll use the information you send us to manage your application. If we don’t have an opportunity straight away, we may keep your details for up to 12 months so we can contact you about future work. If you’d rather we didn’t, just let us know.