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Healthwatch Lancashire's February news

Welcome to your February edition of the Healthwatch Lancashire e-newsletter!

This month has seen the closing of the '"Our Voice in Health and Social Care" British Sign Language users' project. The feedback we received has been invaluable and it is currently being analysed. With the closing of one project, comes the launch of another (or three!).

In the next coming months, we will be exploring the experiences of carers supporting those with dementia and other neurological disorders, as well as a project exploring maternity and neonatal services. Our Waiting for Wellness: Phase 2 report is set to be published next month too.

Read below to find out about our accessibility audit at St John's Hospice, our upcoming maternity and neonatal project and how you can get involved as a volunteer.

Accessibility Audit at St John's Hospice

HWL/WAF St Johns Hospice


Last month, we conducted an accessibility audit at St John's Hospice with the help of Healthwatch Westmorland and Furness, along with someone with a visual impairment and someone with a learning disability.

The hospice were keen to ensure that their service was accessible to everyone, and they were already addressing some of the recommendations we highlighted.

Read more

Maternity and Neonatal matters

Maternity and neonatal matters


Our latest project with our Healthwatch Together partners is launching in March: Maternity and Neonatal matters.

Healthwatch Together will be engaging with mothers, birthing partners and families across Lancashire and South Cumbria, to hear about their maternity and neonatal experiences including whether they felt they had choice in their care and what matters the most to them when it comes to maternity and neonatal services.

Find out more

Volunteer with us

We have a range of volunteering roles available!

  • Community Engagement
  • Enter and View
  • Mystery Shopping
  • Community Champion
  • Research

Our volunteering is flexible, meaning you can give as much or as little of your time as you want to. There is no specific experience needed, just a passion for improving health and social care in Lancashire!

Fancy being a part of the Healthwatch Lancashire family?

See our roles

Co-ordinator vacancy

Healthwatch Lancashire Join our team

Are you passionate about making sure people have their voice heard? You may be the perfect fit for our team!

We are looking for a motivated co-ordinator to join our team. This role involves providing high-quality administrative support, and being our first point of contact for members of the public looking for signposting information.

Does this sound like the role for you?

Find out more

Read Healthwatch Lancashires Reports

"Every voice counts when it comes to shaping the future of services and improving them"
Share your experiences of accessing local health and care services by visiting our online Feedback Centre.

Share your feedback.

Meet the team

HWL John volunteer
Click the above picture to watch a video of us chatting to John


John  - Volunteer

We recently met with John to catch up over coffee.

Whilst there, we spoke to him about what he loves about volunteering with us. Click the above picture to take a watch.