Your November e-newsletter from Healthwatch Lancashire is here!
With three projects running and Christmas fast approaching, the Healthwatch Lancashire team have certainly been busy!
This month we have continued with Enter & View visits, attended colleges to engage with students about their mental health, held focus groups with BSL users for our 'Our Voice in Health and Social Care' project and engaged with the Macular Society in Burnley.
Read more to find out about our current projects as well as our latest report publication.
Our latest report: Safeguarding Voices
Along with our Healthwatch Together partners, we have just published our latest project report: Safeguarding Voices. This project involved engaging with individuals, carers and professionals involved in a safeguarding enquiry, to understand their experiences and whether they felt involved, supported and valued.
Recommendations have been formulated in response to feedback received. These recommendations are in line with Making Safeguarding Personal principles, defined by the Care Act 2014.
'Our voice in Health and Social Care' British Sign Language Users
We have embarked on our latest project which is investigating the experiences of British Sign Language (BSL) users and the barriers they face when accessing Health and Social Care services.
We are looking for feedback from BSL users, as well as carers/relatives and Health and Social Care professionals to explore the accessibility of these services, to uncover what is working well and what needs to improve.
Waiting for Wellness
You may have heard us talking about our 'Waiting for Wellness' project looking into mental health.
As part of a second phase, we are looking for feedback from young people as well as parent/carers of those who care for a young person who has experienced mental health challenges.
Inside Out
Based off feedback, we are also investigating healthcare access for those being released from prison.
In partnership with Red Rose Recovery, we are looking to speak to people who have been released from prison in the last 12 months. If this applies to you, what has your experience been like?
"Every voice counts when it comes to shaping the future of services and improving them"
Share your experiences of accessing local health and care services by visiting our online Feedback Centre.
Meet the team
Sue - Senior Engagement Officer
'Hi, I am Sue and I am the Senior Engagement Officer for North and Coastal Lancashire. My role involves working in partnership with the local community, health and social care services and the voluntary and third sector to help work towards services that meet the needs of those using them.
I am excited to be working on the 'Inside Out' project and I am looking forward to see how we can contribute to improving the continuation of healthcare for those being released from prison.
Every day is different and I feel really priviliged to be meeting and working with such a diverse community who are always welcoming and ready with a brew!'