Department: Advocacy
Salary: Voluntary
Contract Type: Contract
Are you ready to be a part of something truly impactful? 🌟 Join People First as a Advocacy Hub Helper and become a vital source of support and comfort for individuals in our community!

Who we are

People First is a trailblazing, independent charitable organisation with over three decades of dedicated service in Cumbria, Lancashire and the North East. We champion values of equality, respect, and inclusion, providing vital support and information services across our patch. 

Our mission is to empower people to live informed, respected, healthy, and fulfilled lives. And we need passionate volunteers like you to help us achieve it!

What you’ll be doing

As an Advocacy Hub Helper, you will be the friendly voice on the other end of the line, offering information, emotional support, and assistance to our callers. Your compassionate and patient manner will ensure that every person who reaches out to us gets the help they need. This role is perfect for those who want to make a meaningful impact on their community.

What you bring to the team

  • Great Communication Skills: You can share information clearly and empathetically, making complex issues easy to understand.
  • Active Listening: You can truly listen and provide the emotional support that our callers need.
  • Empathy and Compassion: You’re driven by a desire to help others and understand the challenges they face.
  • Reliability: You’re dependable and committed to your volunteer hours, ensuring our callers can count on you.
  • Basic Computer Skills: You can navigate basic computer programmes and document calls electronically with ease.

What we offer you

  • Supportive Team Environment: Join a dedicated group of like-minded individuals who are passionate about making a difference.
  • Skill Development: Hone your skills in communication, support services, and problem-solving.
  • Comprehensive Training: Get fully equipped with training in call handling, confidentiality, and an in-depth understanding of our services.
  • Community Impact: See the difference you’re making in the lives of people across Cumbria

Be a Changemaker

This isn’t just a volunteer role; it’s a chance to really make a difference in your community. Your time and effort will directly impact the well-being and happiness of those we support

Important to Note:

This role will require a DBS check to ensure the safety and security of our community.

Ready to be part of something extraordinary? 🌟 Apply now and let’s make a difference together!

Application FAQs