VOLUNTEER ROLE - Digital Connector

Are you ready to be a part of something truly impactful? 🌟 Join People First as a Digital Connector and become a vital source of support and comfort for individuals in our community!

Who We Are:

People First is a trailblazing, independent charitable organization with over three decades of dedicated service in Cumbria, Lancashire and the Northeast. We champion values of equality, respect, and inclusion, providing vital support and information services across our patch. Our mission is to empower people to live informed, respected, healthy, and fulfilled lives. And we need passionate volunteers like you to help us achieve it!

What You’ll Be Doing:

As a Digital Connector, you will be the friendly voice on the other end of the line, offering crucial information, emotional support, and assistance to our callers. Your compassionate and patient manner will ensure that every person who reaches out to us gets the help they need. This role is perfect for those who want to make a meaningful impact on their community.

What You Bring to the Team:

• Top-Notch Communication Skills: You can convey information clearly and empathetically, making complex issues understandable.
• Active Listening: You have a knack for truly listening and providing the emotional support that our callers need.
• Empathy and Compassion: You’re driven by a genuine desire to help others and understand the unique challenges they face.
• Reliability: You’re dependable and committed to your volunteer hours, ensuring our callers can count on you.
• Basic Computer Skills: You can navigate basic computer applications and document calls electronically with ease.

What We Offer You:

• Supportive Team Environment: Join a dedicated group of like-minded individuals who are passionate about making a difference.
• Skill Development: Hone your skills in communication, support services, and problem-solving.
• Comprehensive Training: Get fully equipped with training in call handling, confidentiality, and an in-depth understanding of our services.
• Community Impact: See the tangible difference you’re making in the lives of people across Cumbria

Be a Changemaker:

This isn’t just a volunteer role; it’s a chance to be a hero in your community. Your time and effort will directly impact the well-being and happiness of those we support

Important to Note:

This role will require a DBS check to ensure the safety and security of our community.

Ready to be part of something extraordinary? 🌟 Apply now and let’s make a difference together!