Our workplan sets out the key areas we will focus on this year, based on what local people have told us matters most to them. It reflects our role as the independent consumer champion for health and social care in Westmorland and Furness.
Through this work, we will listen to people’s experiences, highlight what is working well, identify gaps in services, and use this evidence to influence improvements and support better outcomes for local communities.
Neonatal families (those caring for a newborn in a hospital setting) represent a group whose experiences can be fragmented, time-limited, and emotionally intense, needing safe, compassionate and effective services.
This project will identify gaps and opportunities across Lancashire and Cumbria, and inform Maternity and Neonatal Voices Partnership development.
The NHS 10-Year Plan shifts care from hospitals to community, and the focus from sickness to prevention. This project will visit ‘neighbourhoods’ and ask communities about where and how they use health services, what they think of as their community, and what they need in the future to stay healthy.
The third shift in the NHS 10-Year Plan is from analogue to digital.
With an increasingly elderly and frail population, and often unreliable and poor internet connectivity, does that work for our communities?
Where there are challenges, what solutions will support high quality, consistent care?
Following on from Healthwatch Cumberland and Lancashire’s Ageing Well projects, we want to find out what people need to be healthy and happy as they age.
This project will focus particularly on farming and rural communities, wards with greater health inequalities, as well as social care and carers.
