Vacancies

Healthwatch Westmorland and Furness works to improve health and social care for people across our communities. Our vacancies:

Casual (zero hours) · £14.24/hr · 6% employer pension · Cumbria

We're looking for people with curiosity, empathy, and a genuine interest in local health and social care. Someone who loves getting out and about talking with people and hearing their stories. If that's you, we'd love to have you on board.

About us

We're part of People First, a values-led organisation rooted in the communities we serve. Healthwatch is the independent voice for patients and people using health and social care services. We listen and we push for change. Find out more: People First Healthwatch

The role

You'll support our engagement team on projects across the region. No two days are the same. Depending on need, you might be:

• Facilitating focus groups (in-person and online).
• Gathering personal stories and case studies.
• Attending health and wellbeing fairs and local events.
• Supporting Enter and View visits to NHS services and care homes.
• Helping with surveys, reports, and project admin.
• Logging your activity promptly and accurately.
• Working alongside volunteers and the wider team.

Who we’re looking for

We care more about who you are than what qualifications you hold. You’ll be a good fit if you’re:

• Based in Cumbria (Cumberland and Westmorland and Furness).
• A great listener: comfortable hearing people’s experiences.
• Reliable, organised, and happy working independently.
• Interested in health, social care, and community.
• Confident communicating with a wide range of people.
• Comfortable with MS Office (mainly Word and Excel).
• Able to maintain neutrality, confidentiality and handle sensitive information with care.

A full driving licence and access to a vehicle with business use insurance is needed for some projects. Mileage and expenses are reimbursed.

What you get

• £14.24 per hour.
• 6% employer pension contribution.
• Paid training including safeguarding.
• Real flexibility: work when it suits you.
• Meaningful work that makes a difference locally.

Our People First values

Everything we do is guided by respect, inclusion, and putting people at the centre. We’re proud to be a values-based organisation, and we look for those same values in everyone who works with us.

How to apply

This role is open to residents of Cumbria (Cumberland and Westmorland and Furness).

Are you the kind of person we’re looking for? You don’t necessarily need to have done a job like this before. We want to hear what other experience you have that will make you a great fit.

Send your CV and a short cover letter to: [email protected]

Or post to: People First Conference Centre, Milbourne Street, Carlisle, CA2 5XB marked Confidential, for the attention of Barry Munro-Berry.

Want an informal chat first? Get in touch, we’re happy to talk. Email [email protected] or call 0300 303 8567.

Closing date: 5pm on Friday 22^nd May. Interviews will be arranged on a rolling basis and take place in-person.

If you share our vision and would like to make a difference, you may be interested in volunteering with us.

Our volunteers play a vital role in listening to local people, supporting our projects, and helping to improve services.

Visit our volunteering page to find out more about current opportunities.