Impacting communities for the better, across our services

People First's focus has always been, and will continue to be, supporting people to be seen, heard, valued and respected; a place where people can come to and be supported to live their lives to the fullest, the way they choose. Our services are at the heart of this mission; day in day out, 365 days a year. 

Across the last 12 months, we have expanded our offer further, becoming the proud providers of both Healthwatch Stockton-on-Tees and Healthwatch County Durham, championing the voices in these communities to shape health and social care services for the better. 

Find out about our vision for People First over the next five years with our strategy.

Our strategy is based on 5 principles.

All of our work is based on these, guiding our decision making, target setting and action planning.

Uniting teams with shared goals and a consistent approach.

• Inclusion: We welcome diversity, making sure everyone feels listened to, respected and valued.

• Independence: We are fearless and brave with clear objectives which identify opportunities and drive our work.

• Impact: We make real differences for people through delivering local impactful services.

• Intelligence: We use data, evidence and research to inform our work, our aims and our plans.

• Investment: We build organisational stability and sustainability and invest in our people.