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UDirect Support

A person is smiling in front of a computer screen.

Here to help you on your pathway to personal independence

Our UDirect Support team supports adults and children using direct payments or Personal Health Budgets; and people who pay for care privately.

We offer a Payroll service, assistance to recruit and support our customers to manage their staff, training for Personal Assistants and disclosure and barring service checks for personal assistants.

Our experienced staff are always on hand to help, so that you can get the best out of living independently.

Our services, just a click away

Welcome to UDirect Support, a dedicated service for providing free, friendly advice and support throughout your direct payment journey. 

Our mission is to empower you on your journey to personal independence. With our hubs located in Cumberland and Westmorland, as well as our online hub, we’re here to ensure that help is always within reach. 

Our service; a place where expert guidance meets genuine care. 

A child sitting at a table with an adult.

Our values shape everything we do

Meet our UDirect Support team

  • Chris
    Independent Living Co-Ordinator
    01228 474960
  • Debbie
    Independent Living Co-Ordinator
    07787436783
  • Declan
    Independent Living Co-Ordinator
    01228 236343
  • Emma
    Sessional Independent Living Co-Ordinator
  • Gary
    Independent Living Co-Ordinator Manager
    01228 236358
  • Isla
    Independent Living Co-Ordinator Team Leader
    01228 474961
  • Judith
    Payroll and Accounts Manager
    01228 317070
  • Kinga
    Payroll Officer
    01228 317070
  • Linda
    Payroll Officer
    01228 317070
  • Lyndsey
    Payroll Officer
    01228 317070
  • Megan
    Payroll Team Leader
  • Michelle
    Independent Living Co-Ordinator
    01228 236336
  • Nicola
    Payroll Officer
    01228 317070
  • Sara
    Independent Living Co-Ordinator
    01228 474809
  • Stef
    Payroll Officer
    01228 317070
  • Victoria
    Independent Living Co-Ordinator