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What does Healthwatch Westmorland and Furness do?

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Your feedback can help us improve local health services

Healthwatch Westmorland and Furness is the independent voice for people who use health and social care services across our area. We make sure those who plan, deliver and monitor care listen to the experiences of local people so that services work better for everyone.

We do this by:

  • Listening to feedback from residents across Westmorland and Furness
  • Advocating for change based on what people tell us
  • Informing people about their rights and care options
  • Challenging services when things go wrong and celebrating when they go right

Your feedback helps us influence how local services are designed and delivered — now and in the future.

View our 2025/26 Workplan

Where we work

We cover the whole of Westmorland and Furness, including Barrow-in-Furness, Kendal, Ulverston, Windermere, Ambleside, Grange-over-Sands, Kirkby Lonsdale, Milnthorpe, Penrith and surrounding villages and rural communities.

Our reach extends across both urban and rural areas, ensuring every voice is heard.

More of what we do
Project reports You Told Us reports Enter and View reports Volunteering Annual reports Vacancies

Our values:

We work to make sure that everyone’s health and care needs are heard, understood and acted upon.

Transparency: Open and honest communication
Inclusivity: Representing all ages, needs and backgrounds
Independence: Acting solely on behalf of the public
Collaboration: Working together for better care
Credibility: Basing our work on evidence
Respect: Treating everyone with dignity and fairness

Our statutory role

Healthwatch Westmorland and Furness was established under the Health and Social Care Act 2012.

We have a legal duty to:

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