Are you ready to be a part of something truly impactful?
Join People First as a Advocacy Hub Helper and become a vital source of support and comfort for individuals in our community!
What you’ll be doing
As an Advocacy Hub Helper, you will be the friendly voice on the other end of the line, offering information, emotional support, and assistance to our callers. Your compassionate and patient manner will ensure that every person who reaches out to us gets the help they need. This role is perfect for those who want to make a meaningful impact on their community. You can read about our Hub experiences by clicking here.
What you bring to the team
- Great Communication Skills: You can share information clearly and empathetically, making complex issues easy to understand.
- Active Listening: You can truly listen and provide the emotional support that our callers need.
- Empathy and Compassion: You’re driven by a desire to help others and understand the challenges they face.
- Reliability: You’re dependable and committed to your volunteer hours, ensuring our callers can count on you.
- Basic Computer Skills: You can navigate basic computer programmes and document calls electronically with ease.
What we offer you
- Supportive Team Environment: Join a dedicated group of like-minded individuals who are passionate about making a difference.
- Skill Development: Hone your skills in communication, support services, and problem-solving.
- Comprehensive Training: Get fully equipped with training in call handling, confidentiality, and an in-depth understanding of our services.
- Community Impact: See the difference you’re making in the lives of people across Cumbria
Be a Changemaker
This isn’t just a volunteer role; it’s a chance to really make a difference in your community. Your time and effort will directly impact the well-being and happiness of those we support
Important to Note:
This role will require a DBS check to ensure the safety and security of our community.
Apply now and let’s make a difference together!
If you’re interested in the role and think you’d be a good fit, we’d like to hear from you.
To apply for this position, please email a copy of your CV including details of two references, to [email protected], or alternatively, you can post for the attention of Barry to People First Conference Centre, Milbourne Street, Carlisle, CA2 5XB
All applications should be clearly marked:
Confidential – Advocacy Hub Helper (Volunteer)