Birthdays, revisits and more🎉
This month called for celebration in various ways! Our Annual Report was published, highlighting our project work and impact over the last year, and we celebrated Senior Engagement Officer Sue's 60th birthday🥳
Scroll to see more of what we've been up to👀
Our 2024 - 2025 Annual Report is Now Live!
We are so excited to share that our 2024-2025 Annual Report is now live on our website. Although it comes at an uncertain time for the future of Healthwatch, we want to share the amazing work our team has completed over the last year.
Here are some highlights:
- 9,760 voices heard
- 581 people guided to the right support
- 42 reports shaping local services
- 30 visits to see care firsthand
- 947 hours given by amazing volunteers
Read our report here: https://healthwatchlancashire....
Celebrating Sue!
In July, our Senior Engagement Officer, Sue, turned 60 years old! To celebrate, we headed out for breakfast at The Pantry in Leyland to wish her a fabulous 60th and spend some time out of the office as a team🎂
Enter and View: Revisit to Royal Preston Hospital (RPH) Antenatal Clinic
Healthwatch Lancashire Enter and View Representatives made an announced revisit to Royal Preston Hospital Antenatal Clinic and spoke with patients and staff who shared reflections on the previous recommendations we put in place and whether they have been successfully actioned.
Overall, we found that staff and patients both shared a positive outlook on the care and improvements made at RPH Antenatal Clinic provided at Wesham Rehabilitation Centre. It was noted that posters have been added to the reception and wait areas to let patients know how to check in for their appointments after confusion was expressed at our previous visit.
We spoke about the wait times board in the waiting room, which highlights which clinic is on and the current wait times. When we last visited, we mentioned that this board was too small, and patients couldn’t see it - there are now staff in the waiting area who support patients and update them on wait times if any clinic is running behind.
We also visited Chorley Hospital as part of our work with Healthwatch Together on behalf of the Maternity and Neonatal Voices Partnership - this report will be live on our website soon.
Disability Pride 2025
We joined the People First Independent Advocacy Self-Advocacy Team! Disability Pride was held in Preston and was fun-filled, with important conversations and signposting.
This inclusive event first started in 2024 and will be a yearly get-together to celebrate disability with pride, to promote greater awareness and understanding.
Maternity: Personalised Care and Support Planning (PCSP)
We are currently supporting the Lancashire and South Cumbria Integrated Care Board by promoting a Personalised Care and Support Planning survey based on maternity experiences in Lancashire.
This survey will allow hospital trusts like Lancashire (including East), Blackpool and Morecambe Bay to understand the views of women across Lancashire and make vital changes to care and support to improve their maternity experience.
Have your say here. https://www.smartsurvey.co.uk/...
"Every voice counts when it comes to shaping the future of services and improving them"
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