Healthwatch Westmorland and Furness

Your feedback can help us improve local health services

Healthwatch Westmorland and Furness is the independent voice for people who use health and social care services across our area. We make sure those who plan, deliver and monitor care listen to the experiences of local people so that services work better for everyone.

We do this by:

Listening to feedback from residents across Westmorland and Furness
Advocating for change based on what people tell us
Informing people about their rights and care options
Challenging services when things go wrong and celebrating when they go right

Your feedback helps us influence how local services are designed and delivered — now and in the future.

View our 2025/26 Workplan

Tell us your experience

We know using health and social care services can sometimes be challenging. By sharing your feedback, you help us understand what’s working and what needs improving - so we can make services better for everyone.

Have your say

More of what we do

Project reports You Told Us reports Enter and View reports Volunteering Annual reports Vacancies Directory of services

Our values:

We work to make sure that everyone’s health and care needs are heard, understood and acted upon.

Transparency: Open and honest communication

Inclusivity: Representing all ages, needs and backgrounds

Independence: Acting solely on behalf of the public

Collaboration: Working together for better care

Credibility: Basing our work on evidence

Respect: Treating everyone with dignity and fairness

Our statutory role

Healthwatch Westmorland and Furness was established under the Health and Social Care Act 2012.

We have a legal duty to:

Represent the views of local people on health and care issues
Share feedback and recommendations with service providers and regulators
Work with the Care Quality Commission (CQC) and Healthwatch England to improve services nationally

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Tells us how we're doing

At Healthwatch Westmorland and Furness, your feedback is what helps us make a difference.

We’re always looking for ways to enhance our services and your voice is vital to shaping the future of health and social care in our area.

Let us know by sharing your feedback or joining one of our upcoming events!

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