Finding independence and being heard - Rob's story

Before Rob* reached out for advocacy support, he was living independently in his own home with a care package that included regular visits. But after taking an overdose of…

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Finding a place to call home - Ellie's story

When Ellie* first met Claire, life felt overwhelming. She was living in a homeless shelter, feeling isolated, scared, and unsure of what her future would look like. With no clear…

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Standing Alongside Carers in Cumberland: Advocacy Awareness Week

At Cumberland Carers, we believe advocacy isn’t just about speaking up - it’s about standing alongside. This Advocacy Awareness Week, we’re celebrating the voices, rights, and…

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Making Advocacy Accessible: The Impact of IMHA Drop-In Sessions

Over the past few months, our Independent Mental Health Advocacy(IMHA) drop-in sessions at Carlton Clinic have become a vital touch point for patients across several mental…

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Understanding Patient Transport in Westmorland and Furness

Accessing healthcare appointments shouldn’t be a struggle but for some people, getting to and from hospital or clinic appointments can be difficult. The Patient Transport Service…

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Puzzles and pieces - Working with Alex

Our advocate, Ellie spent the afternoon with Alex*, a gentleman she supports under a DoLS(Deprivation of liberty safeguards) as part of her Independent Mental Capacity Advocate…

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Healthwatch Stockton-on-Tees: September 2025 Newsletter

Welcome to our September newsletter! It has been another busy month for the team, as we embrace seasonal changes and the darker nights. As well as being out and about at community…

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Important Update: Microenterprise Support Service Transition in Cumberland

We are pleased to announce an important transition in the delivery of Cumberland’s Microenterprise Support Service. Effective from 8th September 2025, the service—previously…

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Testimonial from an advocacy client.

Our advocate Claire supported a customer with a Care Act review of his care and support, he said:  I feel that professionals listen to me more now, thanks to my advocate Claire…

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